Equipment purchases are governed by our Equipment Warranty Policy. For service options, rates, and warranty/RMA process details, see Support & Service.
Return & Cancellation Policy
Warranty: Standard warranty is 30 days. Refurbished equipment we rebuild carries a 90-day warranty covering parts and labor. New equipment carries the manufacturer’s warranty, which varies by brand and model — some systems come with longer coverage. Extended coverage on non-consumable parts can be purchased up to a maximum of five years, and is least expensive when arranged at the time of sale. The warranty stated on your product listing or invoice always controls. Full terms: Equipment Warranty Policy.
Equipment returns: Used and refurbished equipment may be returned within 30 days of delivery, including for difficulty operating the machine or changed needs. A 20% restocking fee applies, the machine must be complete, undamaged and in its original packaging, and you arrange and pay return freight. Parts are subject to a 20% restocking fee plus freight. New equipment follows the manufacturer’s return terms, quoted case by case. Special orders and custom configurations are not returnable. Full terms: Returns & Warranty.
Supplies: Supplies can be returned within 30 days if unopened. If opened, they may be returned within 30 days only if due to a manufacturer’s defect. Credit will be issued if the merchandise has a manufacturer’s defect and is verified as such by us. If damaged by improper use, cleaning, storage, or mishandling, no credit will be issued.
Shipping Charges: Shipping charges are not refundable. Buyer pays all shipping, handling, insurance, consumables, and labor charges.
How to return: Every return requires an approved RMA. Call 866-430-2874 or email us first — most problems are solved over the phone at no charge. Returns arriving without an approved RMA are refused. Original outbound shipping is not refundable, including on orders that shipped free, where our actual outbound freight cost is deducted from the refund.
Shipping Policy
Supply Orders: Supply orders will be shipped within 1 working day of completed payment processing.
Equipment Orders: Every effort will be made to ship equipment in a timely manner, and you will be notified of any delays.
Privacy Policy
This Privacy Policy describes All For Mailers Inc. policies and procedures on the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
All For Mailers Inc. is committed to safeguarding the privacy of our users. We do not sell your personal information. We share personal information only as needed to process payments, ship orders, provide customer support, and comply with legal obligations.
Information Collection
We collect only the information necessary to provide and improve our services. This may include your name, email address, and phone number.
We do not sell your personal information. We may share it with service providers (for example, payment processors, shipping carriers, and support tools) only as needed to fulfill orders and provide support.
How We Use Your Information
The information collected is used to communicate with you, fulfill orders, provide support, and improve our services. We do not share personal information with third parties for their own marketing purposes.
Additionally, no mobile or text messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
- To provide and maintain our service, including to monitor the usage of our service.
- To manage your Account: to manage your registration as a user of the Service.
- For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
- To provide you with news, special offers, and general information about other goods and services, unless you have opted not to receive such information.
- To manage your requests to us.
All messages you send through the Service, whether to us or other users, are stored on our servers. All For Mailers Inc. employs servers and services owned by third parties to retain these messages.
SMS Disclosure
By reaching us by SMS, you agree to receive recurring messages from All For Mailers Inc. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information.
No mobile or messaging consent information will be shared with third parties for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Disclosure of Your Information
All For Mailers Inc. and Supplies For Mailers do not sell your personal information and do not share personal information with third parties for their own marketing or promotional purposes. We may share personal information with service providers (such as payment processors, shipping carriers, and support tools) only as necessary to provide our services, process transactions, fulfill orders, and support customers. Your personal information is not disclosed to outside organizations except as required by law or with your explicit consent. We may disclose your personal information under the following limited circumstances:
- We have obtained your consent.
- We need to enforce our Terms of Service.
- We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
- We may provide such information to a company controlled by or under common control with All For Mailers Inc. for any purpose allowed by this Policy.
- We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or defend against legal claims.
- When we believe it is necessary to disclose personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to anyone’s physical safety.
- We transfer personal information about you if All For Mailers Inc. or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month.
International Data Transfers
Your personal information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with this Policy, regardless of where it is processed.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies & Tracking Technologies
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the page or Service.
Your Choices
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at:
All For Mailers Inc.
4 Roland Ave
Feasterville, PA 19053
Phone: 866-430-2874
Email: sales@allformailers.com
Policy Changes
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
Last updated: July 6, 2026
Product Review Policy
We welcome honest reviews from our customers. To keep reviews accurate and useful, all reviews are moderated before publication, and we publish reviews only from customers we can verify purchased their machine from All For Mailers or another authorized dealer.
Why? Mailing equipment purchased from unauthorized sources (auction sites, liquidators, salvage) frequently arrives without proper setup, supplies, or documentation. Problems caused by improper sourcing or setup are not machine defects, and reviews describing them would mislead other buyers. We also do not publish reviews we believe to be fraudulent or submitted by competitors.
When submitting a review, please include your order number or the name your machine was purchased under so we can verify it quickly. Purchased elsewhere and having trouble? We can still help — see our Service & Support options.