Every Secap printer that I know of that was made by Bryce Office Systems has a Service Menu that will help diagnose some of the most common service issues. Some of the machines include The Pitney Bowes DA950, Secap SA5300, SA5000, SA3300, 30K, SA5300, 30K-NFO, 5KL, 9KL- 11K, 13K, 22k, 20K, 24K, 26Kand a Rena Imager […]

If you are just getting started the mailing business, or need a backup envelope printer, Now is the time to Buy! We have Used Envelope Printers and Tabbers, Warrantied like they are factory new and completely refurbished!   Secap 30K with Surefeed SE 12000 IJ Feeder : $5,875 Rena Imager I – Hasler SA50 : […]

Question: I purchased a used 30K and it did not come with a manual. Recently the red LEDs on two of the print heads have come on. One is continuous and the other is blinkiing. Without a manual I have no idea what this means. Can anyone point me to an online manual or tell […]

We have a Secap / Bryce 30K address printer with Rena TB-699 six foot vacuum belt conveyor available. The printer has less than 2 million pieces on it which is very little considering the monthly duty cycle for the unit is 500,000. The 30K has new feed belts and has been recently serviced. It comes […]

Question: My Secap 30K will start up and print, and then suddenly, the transport speeds up, it misses a few pieces, then I get a transport stall.   Sometimes it will feed a few, not print at all, and stall.  I have cleaned the feeder and printer paper sensors.  If I move the belts by hand, […]

We are curious and would like to know if others are having issues with getting service on Secap / Bryce addressing systems!? Part availability, High Prices, Long delays getting parts!? Or is it just our local dealers? ANSWER: It’s across the board! Once Secap was purchased by PB they started completely phasing out the older […]

If your printer uses an older print head cartridge like the HP26A then NO it is not compatible! Here is a short list of popular printers that will not be able to print the new Intelligent Mail barcode (formerly known as the 4-State Customer Barcode) Rena DA-600 DA-590 DA-606 Bryce 3K 5K 7K 10K 12K 16K […]