Request Service or Parts Help for Your Mailing Equipment
Need a technician, or just need to know which part to order? This is the form for both. Our national service network dispatches technicians just about everywhere in the continental US for repairs, preventive maintenance, and parts replacement.
Field technicians work hand-in-hand with factory-trained specialists — and with the manufacturers themselves — whenever a repair calls for deeper expertise. On-site where available, or bench service at our Feasterville, PA shop whenever you prefer.
Service request or warranty return — which form do I need?
- Machine down or misbehaving? Use this form — we’ll dispatch a technician or set up a ship-in bench repair.
- Need a part but not sure which one? Use this form — describe it, send a photo, and we’ll identify it. Already know the part number? Order direct at SuppliesForMailers.com.
- Sending something back to us? A machine for repair, or a part under a warranty claim, goes through the Warranty / RMA form.
Have these ready — one visit instead of two
Details up front mean we show up informed, with the right parts on the truck.
- Machine make, model & serial number
- What it is doing — jams, error codes, print quality, feeding
- What changed recently — new PC, Windows update, new ink or media
- Photos or a short video — ten seconds of the problem can save a second service visit
Production down? Call first.
A human answers. 866-430-2874
Mon–Sat 9 AM – 5 PM, Sun 9 AM – 1 PM ET
After-hours support available — rates and details here.
Prefer chat? Use the chat bubble in the corner of any page.
Tell us about your machine
Transparent rates, no surprises — dispatch, labor, and preferred-customer pricing are published on our Support & Service page.
★ Veteran-Owned • BBB A+ • Mailing Equipment Experts Since 1991 • Feasterville, PA