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DMM Advisory Intelligent Mail® Services Weekly Update for August 10, 2009

Published: August 12, 2009

August 10, 2009

DMM Advisory

Intelligent Mail® Services Weekly Update

Intelligent Mail® Full-Service Option – Where We Are: More than sixty mailers have begun testing Full-Service job submissions using Mail.dat® 9-1 in the Test Environment for Mailers (TEM). Fifteen have been approved for production and account for nearly 33 million Full-Service mailpieces being mailed. Mailers have begun taking advantage of the Full-Service benefits including Full-Service ACS™.


The Postal Service™ offers flexible options for the distribution of the Full-Service ACS information. Mail owners can view the Full-Service ACS Change-of-Address (COA) and Nixie Detail Records on-line. They can download them in comma delimited (CSV) or Excel format. Or they can receive the data electronically via Mail.XML®.


Mail owners have the option to delegate access to the Full-Service ACS information. They can use the Mailer ID delegation tool to re-direct the data to their mail preparer or a third party. Mailers who are ready to use Full-Service but are not ready to receive the Full-Service ACS can still receive their COA and nixie records by utilizing traditional ACS® or manual address changes, allowing for a smooth transition. The valuable address correction information offered via Full-Service can be used to update aged addresses to help mailers keep their address lists up to date and increase the ROI of their mailings. Call the PostalOne!® Help Desk at 1-800-522-9085 if you are ready to test Full-Service and take advantage of the address correction options.


Full-Service Intelligent Answers: We are conducting a series of telecons entitled Full-Service Intelligent Answers. The calls continue this Friday from 1:00-2:00 PM EDT. These calls are for customers who are testing in the Test Environment for Mailers (TEM) or for customers who have migrated to using Full-Service in production and have questions or are experiencing issues. Mailers can exchange information among themselves and postal experts will be available to answer questions. If you are currently testing in TEM or have successfully completed the TEM process, but have not received an invitation to the calls, please contact the PostalOne! Help Desk at 1-800-522-9085.


Customer Registration Identification (CRID) Consolidation: The Postal Service is engaged in an effort to ensure accuracy of Customer Registration Identification assignments. The Postal Service assigns a unique CRID to a company at a location, and this effort will ensure that only one CRID is assigned per company location. As part of the CRID consolidation effort, we will:

  • Consolidate CRIDs for locations with same and/or similar addresses and assign one “winning” CRID to replace all related CRIDs.
  • Replace old CRIDs across the various systems in Full-Service with the winning CRID value.
  • Merge records for Business Service Administrators (BSAs).

As a result, your customer numbers (Customer Registration IDs or CRIDs) may change. Business Service Administrators (BSAs) of impacted locations will be notified starting the week of August 10. Users are requested to check their profile in the Business Customer Gateway to ensure the email address listed is current so that you can receive communication from the Postal Service if your CRIDs are impacted.


Business Customer Gateway Registration Enhancements (Aug 21): To support the correct assignment of CRIDs to users, the capability to enter a location via a CRID will be an option when a user adds a location under Request Access. The following enhancements will be included in the Gateway release on August 21:


· Allow entry of additional Business Locations (Request Access page) by CRID or by business name and address.

· Display a hyperlink to access the Terms & Conditions agreement from a BSA user Profile page.

· Email notifications to BSA when a user submits an access request.

· Display hyperlinks on user Profile page to “Show BSA” for a user’s approved business services.


Guides & Specifications Updates: We will deploy PostalOne! Release 22 on November 15 to support the Intelligent Mail Full-Service pricing incentives that will be effective on November 29. Release 22 also provides improved solutions for copalletization and will allow mailers to provide electronic documentation and retrieve Mailer IDs, Customer Registration IDs, and Full-Service feedback using Mail.XML®.  We will update the following guides on August 31 to provide you the latest information on this release.

A Guide to Intelligent Mail for Letters and Flats

User Access to Electronic Mailing Information and Reports Guide

Postal Service Mail.dat Technical Specification

Postal Service Mail.XML Technical Specification


For ease of use, the Postal Service Mail.XML Technical Specification will be separated based on subject matter into the following three volumes:


  • Postal Service Mail.XML Technical Specification for Postage Payment and Reporting (eDoc)
  • Postal Service Mail.XML Technical Specification for Appointment Scheduling (FAST)
  • Postal Service Mail.XML Technical Specification for Full-Service Feedback and Profile Management


Webinar:  Full-Service Benefits:  Full-Service ACS: The first in a series of Intelligent Mail Webinars is scheduled for Friday, August 21 from 2:00-4:00 PM EDT. The topic will be Full-Service Benefits:  Full-Service ACS. It will describe the address correction information available under the Full-Service option. We will describe the contents of the address correction information, how it is provisioned, and the flexible data distribution options available. It will demonstrate how to optimize the use of Service Type Identifiers (STIDs) and Mailer IDs (MIDs) in the Intelligent Mail barcode and how to construct the electronic documentation to derive the greatest value from Full-Service ACS. It will describe how Full-Service ACS is different from the other address correction services and how mailers can use these in conjunction with Full-Service to ease the transition to Full-Service ACS.

TO ATTEND THE WEB CONFERENCE AND JOIN WITH AUDIO (No earlier than 15 minutes prior to the start):

IMPORTANT NOTE: Ports (seats) are limited.  Please connect through the following link, then click on the telephone icon in the upper right of the screen to have the system call you back. This method will use only one port. Please do not use the link and dial in separately. That uses two ports.

1) Browse to: http://meetingplace3.usps.gov/a/f0374f80e6d17ebaf20f9e05d419a371

2) After the MeetingPlace window is open, click the Phone icon (under the Participant List or  in the upper right-hand corner).

3) Click Connect Me, validate or update your phone number and click Connect Me again.

4) When the system calls you press 1 to join.


To attend with audio only:

Phone Number:  866-567-8049

Meeting ID:        7383102

Date/Time:        August 21, 2009 at 02:00 PM America/New_York


For MeetingPlace problems or issues, please contact the MeetingPlace Help Desk

at 1-800-343-1796.


Assistance: Please call the PostalOne! Help Desk at 1-800-522-9085 if you have any questions or problems accessing the Business Customer Gateway, your accounts, or submitting electronic documentation. The PostalOne! Help Desk is accessible from Canada at no charge.


The Domestic Mail Manual (DMM®) is available on Postal Explorer. To subscribe to the DMM Advisory, send an e-mail todmmadvisory@usps.com. Simply indicate “subscribe” in the subject line.

*The information above is provided by and property of the USPS and reproduced for our readers.  This in no way implies USPS sponsership, or agrement with any of the posts on this blog.

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